Guest WiFi for Retail Banks
The branch, as measurable as the app.
Millions of banking customers still walk into a branch that measures nothing — POPIA-compliant guest WiFi fixes that, proven across 430+ South African venues. Footfall, dwell and live occupancy are read from the access points already in the branch, including who waited and left unserved. Browsing is filtered before it loads and safe search is enforced, because a bank branch is a family space. And the same login can do more — the banker knows before the customer reaches the desk.
What are you here to solve?
Four ways into retail banks. Pick the one that sounds like your week.
The branch WiFi Purple already proves
Purple's client roster includes global banks, and the platform runs 80,000+ venues worldwide.
Consented capture at the door
A branded portal signs the customer in once, with POPIA consent recorded at the moment of connection.
One question on arrival
A micro-survey asks what brought them in today — intent data no app session can give you, gathered while they wait.
Branch analytics from the access points you own
Footfall, dwell and live occupancy per branch — including how many customers arrived, waited, and left before being served.
Filtered, family-safe browsing
Shield blocks adult and objectionable content before it loads and enforces safe search.
Compliant by construction
ISO 27001 / 9001 certified; GDPR, CCPA and POPIA aligned; guest traffic isolated from banking systems.
And the same login can do more than connect. Step inside for ten seconds.
The ten seconds your customer never notices.
A customer connects while they wait.
A branded welcome, POPIA consent built in, and one question — what brings you in today? An anonymous wait becomes a consented visit with a reason attached.
A private client, quietly recognised.
They opted in; the network recognises them on arrival — and Beyond can wire the heads-up so their banker knows before they reach the desk. By consent, not surveillance.
The branch manager sees the queue forming.
Live occupancy shows pressure building at the counters — a second consultant opens before anyone walks out, and the day's numbers show it worked.
Your customer never noticed the tech. Your team never lifted a finger.
Every branch visit consented and counted, browsing filtered and certified family-safe, and queue pressure visible before it forms — over the hardware you already own.
Deployed, integrated and supported on the ground
Beyond runs and supports live WiFi estates across South Africa — deployed, integrated and kept POPIA-compliant on the ground, not from a call centre in another timezone. Your retail banks run on the same team that keeps 430+ venues online.
Across our estates we've delivered 11.9M+ guest logins and 1.9M+ POPIA-compliant opt-in records — first-party data that turns a login into a relationship.
Built on Purple — the platform trusted by some of the world's biggest brands, proven across 80,000+ venues in 90+ countries. We make that foundation yours.
What we do with it
The branch you can compare
We can join visit data to your satisfaction scores — so you see which branches turn waiting into service, and which lose customers before the counter.
The private-banking arrival
A client who has opted in is recognised on arrival — and Beyond can wire a quiet heads-up to their banker. Personal service, by consent.
The certified family-safe branch
Buy the Shield add-on through us and we arrange the branch's Friendly WiFi certification at no extra cost — a visible badge that browsing here is safe.
Your core banking systems, your CRM and your access points all stay. Purple overlays the network you already run; nothing is ripped out.
Where this venue fits
Connect
- Branded captive portal in 25+ languages
- Frictionless entry on hardware you own
- Network health & coverage analytics
Capture
- Guests choose to share their details — and mean it
- Verify — the digital bouncer that blocks fake emails
- Sync to 400+ CRMs (Salesforce, HubSpot, Zoho)
Engage
- SecurePass frictionless auto-connect
- Location & time-triggered journeys
- Insight Surveys — Engage only
Power-Ups for this venue
Bolt-on licences that switch on more without a new platform:
- AI Shield
- Insight Surveys
The Purple features underneath
Frequently asked
Is guest WiFi in a branch a security risk?
Guest traffic runs isolated from your banking network on its own segment, on an ISO 27001-certified platform. Your systems never share a lane with a visitor's phone.
Can we stop people browsing inappropriate content in-branch?
Yes — Shield filters adult and objectionable content before it loads and enforces safe search. We arrange Friendly WiFi certification with it, so the branch can display a recognised family-safe badge.
Does the visit data link to what we already know about the customer?
Only if you choose to — capture syncs to 400+ CRM and marketing systems, and any linking happens inside your environment, under your compliance rules.
Can it help with queues and staffing?
Yes — live occupancy shows queue pressure as it builds, and visit data shows how many customers arrive, wait and leave unserved, branch by branch.
Do we have to replace our network?
No. Purple overlays the access points you already own — deployment is configuration, not construction.
See the branch the way you see the app.
Book a 30-minute walkthrough and leave with a branch-analytics and family-safe certification plan for your network.