Reading as Operations & facilities

Retail Banks WiFi that lifts work off your team.

Every password reset, portal complaint and "is the WiFi down?" call is time someone could have spent on the work you actually hired them for. The network should answer those before they reach a human.

The load you're carrying

Staffing decided on anecdote, abandonment invisible.

The tickets that never get raised, and the faults you see before anyone phones about them.

What Beyond adds — the art of the possible

Wired into the systems you already run

Power-Ups

Bolt-ons that pay their way

Purple’s Paid WiFi, Insight Surveys and AI Shield are real revenue, research and safety layers. Beyond can wire them into your systems — one question at the login that catches how a branch visit really went before it becomes a complaint, routed to the branch manager the same day, and family-safe filtering on the guest lane.

Professional Services

What we do with it

We wrote our own HMAC-signed client for Purple’s Company API and run it in production — webhooks for live capture, plus a nightly sweep that reconciles whatever the stream missed. Every outbound message passes one consent gate, so POPIA is enforced in the send path rather than on the policy page.

Private Room Networks (iPSK)

A key that knows the booking

Purple gives every back office, ATM lane and vendor device its own private network. Beyond can tie that key’s whole life to your asset and vendor systems — opened when a device is commissioned, revoked when it is retired, so nothing that touches money shares a network with the guest lane.

Where it lands

Five zones, five owners

The same five zones the city map shows for your building — and the department that owns each one.

Zone 01

Entrance & mall floor

Footfall you can name, not just count — the window-shopper becomes a contact.

Owned by Marketing

Zone 02

Store network

Tenant WiFi, staff devices and the tills on provably separate lanes.

Owned by IT & network

Zone 03

Food court

The dwell time you can sell to a brand partner, evidenced not estimated.

Owned by Commercial

Zone 04

Loading & back of house

Contractor access that expires the moment the job closes.

Owned by Operations

Zone 05

Centre ops

One console across every site, and footfall proof for every tenant review.

Owned by Asset management

Purple's global reach

Proven platform, deployed by people you can meet in person

Purple runs the guest WiFi for some of the biggest names in retail, banking, hospitality and sport. Beyond's own team deploys it, integrates it and supports it from South Africa. Your retail banks run on that team.

80,000+venues on Purple
90+countries
440Mlogins a year
Operations & facilities

Let's map it against your customer journey.

Book a 30-minute walkthrough. We'll map your venue, your systems and the first thing worth switching on for your desk specifically.